Shipping And Return Policy

Orders are generally shipped within 1 day after your order is processed and normally take an additional 3 - 5 business days to arrive.

Orders are processed Mon-Fri during normal business hours.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

Conditions apply:
1. Original shipping costs (and duties, if applicable) are non-refundable.
2. A $10 return label fee will apply to all returns.
3. Exchanges for a different size in the same style are free (as long as the product is in stock).
4. Refunds can be issued for store credit or to the original form of payment. Refunds will be issued 3 days after your return has been delivered.
5. Orders placed with store credit can only be refunded in-store credit.
6. If your item is damaged, please email info@hoorayfortheunderdog.com.
7. Items that are final sale and ineligible for return or exchange are noted as such on the product's page, in the shopping cart, and in emailed order confirmations.

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